Vertrieb/ Zuletzt aktualisiert: 2026-03-08

Order Detail Page

Order Detail Page

To open an order, click its number in the list or select View Order from the action menu. The detail page is split into two parts: the left side shows content, the right side shows actions and customer information.

Tabs

At the top of the page there are three tabs:

  • Order Details — line items, addresses, payment
  • Notes — internal comments related to the order
  • Activity — log of all changes with timestamps (who changed what and when)

Line Items

For each product in the order you can see:

  • Name and quantity
  • Unit price
  • Selected attributes (e.g. color, size) with any surcharges
  • Variant, if applicable
  • Custom fields entered during the order
  • Allocated inventory — after fulfillment, lot/serial numbers and which box the item is in

The order total is shown at the bottom of this section.

Shipping Information

  • Billing details — name, country, address, city, postal code
  • Shipping details — shown only when the shipping address differs from the billing address
  • Additional checkout data — e.g. payment terms
  • Payment information — payment method, amount and currency

Right Column

Customer — shows the customer ID (with a copy option), name and email.

Dates — here you can see:

  • Expected delivery date — can be set from the action menu
  • Reminder — date and time for an internal note
Actions — status change buttons (described in the next article).