Paid, Not Received

Paid for goods that never arrived.

A supplier bill looks fine on its own. Otiox checks every bill against its purchase order and goods receipt — a three-way match — and flags bills with no purchase order, quantities never received or prices above the order, before they are paid.
app.otiox.comFig. 00
Finance · three-way match
Bills with issues
Bill vs purchase order vs receipt
BillSupplierIssue
Supplier billMetal supplierNo purchase order
Supplier billPCB supplierNot received
Supplier billPackagingPrice above order
Seven bills need a look
Review

Fix the chain before paying.

Only matched bills get paid.

01The Challenge

The bill is approved. The goods are not here.

Bills arrive by email, get approved and paid. Whether the goods ever came in, or at the price agreed, is checked by nobody — until a stock count or an auditor finds the gap.
  1. 01
    Bills paid without a purchase order
  2. 02
    Quantities billed but never received
  3. 03
    Prices above what was ordered
  4. 04
    Checks done by hand, if at all
02SEE IT IN OTIOX

The same situation, in the product.

Real screens from the Otiox demo workspace, step by step.
  1. 01

    See the bills with issues

    Each bill with its supplier, purchase order, total and the issue.

    See the bills with issues
03

How It Works

Purpose-built features that solve these exact problems.
01

Three-way match

Every bill checked against its purchase order and goods receipt.
02

Issues named

No purchase order, not received, quantity or price differences.
03

Payment suggestions

Bank lines matched to the invoices they most likely pay.
04

Read-only

Matches are confirmed on the Reconciliation page.
04

What You'll Gain

Tangible improvements that impact your bottom line.
  1. 01
    No paying for nothing

    Mismatches seen before payment.

  2. 02
    Supplier discipline

    Bills without an order stand out.

  3. 03
    Audit-ready payables

    Every bill has its chain.

  4. 04
    Less manual checking

    Only the exceptions need a look.

05

Real-World Scenarios

See how this works in practice.
Scenario 1

Bill with no order

A large supplier bill arrives with no purchase order behind it.
Scenario 2

Billed before received

The quantity on the bill exceeds what was received.
Scenario 3

Price creep

The unit price on the bill is above the purchase order.
06

The Transformation

From chaos to clarity.
Before
  • Bills approved on sight
  • Mismatches found by auditors
  • No order behind some bills
  • Manual spot checks
After
  • Every bill matched
  • Mismatches before payment
  • Bills without orders flagged
  • Only exceptions reviewed
07

Frequently Asked Questions

Quick answers to common questions.
01What is matched?
Supplier bill, purchase order and goods receipt — quantity and price per line.
02Does it block payment?
No. It flags; you decide. Matches are confirmed on Reconciliation.
03What about bank lines?
Payment suggestions match bank lines to the invoices they most likely pay.
04Which issues are flagged?
No purchase order, not yet received, and quantity or price differences.
Paid, Not Received

Ready to transform your paid, not received?

See how Otiox can solve your specific challenges.