Machine Breakdown

Your CNC mill stops on Tuesday. Know which orders and customers it takes down with it.

When a machine fails, Otiox records the stoppage, shows the production scheduled on it, traces the risk to the customer orders that production feeds, and puts the repair on the calendar — with a warning for every order it collides with.
app.otiox.comFig. 00
Machine down
Offline
CNC Mill — CNC-01
Spindle bearing seized during roughing pass
4
Stoppages · 30 days
4.5h
Downtime
2
Orders at risk
What it takes down
Machine breakdown risk
4 stoppages in 30 days
Production scheduled on it
2 open manufacturing orders
Customer orders exposed
Falcon Robotics · Orion Devices
Recommended

Repair tomorrow 06:00–14:00, re-plan both orders around it and tell the two customers today.

01The Challenge

A stopped machine is a production problem. It becomes a customer problem quietly.

The spindle on CNC-01 seizes mid-shift. The technician is on the way. Meanwhile nobody can say which orders were running on it, which customers are waiting for them, or whether this is a one-off or the fourth stoppage this month.
  1. 01
    Downtime is written on a whiteboard, not recorded where planning can see it
  2. 02
    Nobody knows which orders are scheduled on the machine that just stopped
  3. 03
    Customers hear about the delay after the promised date has passed
  4. 04
    Repeated stoppages aren't noticed until the machine fails for good
02SEE IT IN OTIOX

The same situation, in the product.

Real screens from the Otiox demo workspace, step by step.
  1. 01

    Log the breakdown

    From the machine card, record the stoppage: breakdown, start time, reason and what it puts on hold.

    Log the breakdown
  2. 02

    Take the machine offline

    Set CNC-01 offline so planning and the floor see it is down.

    Take the machine offline
  3. 03

    See the orders on it

    Two manufacturing orders are in progress on the machine — Signal Controller and Enclosure Assembly.

    See the orders on it
  4. 04

    Follow the risk to the customer

    Four stoppages in 30 days. The engine traces them to two open orders and two customer orders that depend on this line.

    Follow the risk to the customer
  5. 05

    Schedule the repair

    Corrective repair, critical priority, eight hours, technician assigned — with a warning for the orders it collides with.

    Schedule the repair
  6. 06

    Re-plan the affected orders

    Filter the schedule by the machine to see exactly which orders and customers need a new plan.

    Re-plan the affected orders
03

How It Works

Purpose-built features that solve these exact problems.
01

Downtime log

Record a breakdown, planned stop, material wait or maintenance with start, end, reason and impact — the history every machine keeps.
02

Machine status

Set a machine offline so everyone sees it is down, and see its upcoming maintenance on the machines overview.
03

Orders on the machine

One click shows every manufacturing order assigned to the machine, with its product, quantity and status.
04

Breakdown risk forecasting

The Predictive Engine counts stoppages and downtime per machine and traces the risk to the open orders on it and the customer orders they feed.
05

Maintenance with conflict check

Schedule a repair with type, priority, work required and technician; Otiox warns when orders are scheduled on the machine during that window.
04

What You'll Gain

Tangible improvements that impact your bottom line.
  1. 01
    Know the blast radius

    Which orders and customers depend on the stopped machine is a click away, not a round of phone calls.

  2. 02
    Warn customers first

    You see the exposed sales orders while there is still time to call the customer or re-plan.

  3. 03
    Fix the pattern, not the incident

    Four stoppages in 30 days are flagged as a breakdown risk before the next one.

  4. 04
    Plan the repair around production

    Maintenance is scheduled with the orders it collides with in view.

05

Real-World Scenarios

See how this works in practice.
Scenario 1

Spindle seizes mid-shift

The operator logs a breakdown on CNC-01: bearing seized during a roughing pass, Signal Controller and Enclosure housings on hold.
Scenario 2

Two orders, two customers

The machine's orders show MO-PRED-0001 and MO-PRED-0002 in progress; the engine traces them to sales orders for Falcon Robotics and Orion Devices.
Scenario 3

Fourth stoppage this month

Four stoppages in 30 days raise a breakdown-risk warning with a recommendation: bring the maintenance forward before it stops the open orders.
06

The Transformation

From chaos to clarity.
Before
  • Stoppages noted on a whiteboard
  • Affected orders found by asking around
  • Customers told after the date slips
  • Repeated failures noticed too late
After
  • Every stoppage logged with reason and impact
  • Orders on the machine in one click
  • Exposed customer orders traced automatically
  • Breakdown risk flagged from the downtime pattern
07

Frequently Asked Questions

Quick answers to common questions.
01Who can log downtime?
Anyone with access to production planning can log downtime from the machine card — breakdowns, planned stops, material waits or maintenance.
02How does Otiox know which customers are affected?
Manufacturing orders are linked to the machine they run on and to the sales order they were created for. The Predictive Engine follows those links from the machine to the customer.
03When is a machine flagged as a breakdown risk?
When it has three or more downtime events in 30 days. The warning grows more severe as stoppages continue.
04Does Otiox reschedule orders automatically?
No. It shows the conflicts and the exposed orders; your planners decide how to re-plan them in the schedule.
Machine Breakdown

Ready to transform your machine breakdown?

See how Otiox can solve your specific challenges.