01
Claims checked against facts
Every shipped, delivered, received, completed and paid status is tested against the records behind it.
Marked Shipped, Never Left
Marked shipped, but nothing left the building.
A status is a claim. Otiox checks every shipped, received, completed or paid status against the records that would have to exist if it were true — a packed box, a shipment, a carrier confirmation, a receipt — and shows which ones do not hold up, and why.
app.otiox.comFig. 00
Command · claims
Status contradicted by the records
Marked shipped, delivered or paid without evidence
RecordClaimEvidence
OrderShippedNo box, no shipment
SO-Q1DeliveredNo carrier confirmation
InvoicePaidNo payment
Seven of twenty-nine claims hold up
Recommended
Correct the record, then make the check a rule.
Every future status is checked automatically.
01The Challenge
The status says done. The evidence says otherwise.
Someone clicks Mark as shipped to clear a queue, or an integration flips a status. Revenue is recognised, the customer is told, the dashboard turns green — and nothing physical happened. Nobody notices until the customer calls.
- 01Statuses changed by hand with no evidence
- 02Revenue booked on goods that never left
- 03Integrations that flip statuses silently
- 04No way to see which 'done' is really done
02SEE IT IN OTIOX
The same situation, in the product.
Real screens from the Otiox demo workspace, step by step.
- 01
See the contradicted claims
Claims & Consistency lists statuses that the records do not support, with the reason for each.
- 02
Verify one record
The order's Verify tab shows the claim, the verdict and the missing evidence.
03
How It Works
Purpose-built features that solve these exact problems.
02
The reason, not just a flag
Each contradiction names what is missing: no packed box, no shipment, no carrier confirmation.
03
Verify on every record
The Verify tab on an order or PO shows the same check for that one record.
04
Make it a rule
Turn the check into a company rule that watches every future status.
04
What You'll Gain
Tangible improvements that impact your bottom line.
- 01Revenue you can defend
Only statuses backed by evidence count as done.
- 02Caught the same day
Not when the customer calls.
- 03Audit-ready
Each claim shows its evidence for and against.
- 04Nothing changes behind your back
Command reads records; it never edits them.
05
Real-World Scenarios
See how this works in practice.
Scenario 1
Forced status change
An order is marked shipped although picking and packing never happened.
Scenario 2
Delivered without a carrier
Orders show delivered with no delivery confirmation.
Scenario 3
Paid without a payment
An invoice is marked paid with no matching payment.
06
The Transformation
From chaos to clarity.
Before
- Status taken at face value
- Found when the customer calls
- Revenue on phantom shipments
- No evidence trail
After
- Status checked against evidence
- Contradiction flagged the same day
- Revenue only on real shipments
- Evidence for and against, per record
07
Frequently Asked Questions
Quick answers to common questions.
01Which statuses are checked?
Shipped, delivered, received, completed and paid on orders, purchase orders, manufacturing orders and invoices.
02Does it change the status?
No. Command only reads; you correct the record on its own page.
03What counts as evidence?
The records that must exist if the status is true: a shipped box or shipment, a carrier confirmation, a goods receipt, a payment.
04Can it prevent it next time?
Yes — Make this a rule turns the check into a company rule in monitor, warn or block mode.
Marked Shipped, Never Left
Ready to transform your marked shipped, never left?
See how Otiox can solve your specific challenges.