Playbook: one inventory behind every channel

The situation

The same product sells on Shopify, on WooCommerce and through a partner's system over the API. Each channel thinks it has the stock; the last unit sells three times.

Step 1 — Connect every channel

Open Integrations → Sales Channels.

What you see: each connected store, its status, and its real-time orders and listings. Orders from every channel land in one list and draw on one stock.

Step 2 — See what runs out, everywhere

Open Inventory → Alerts.

What you see: each product or material that is out of stock or below its reorder point, whatever channel sold it. Auto-Replenishment drafts the purchase before the shelf is empty.

Step 3 — Keep one price

Open Command → Identity & Matching.

What you see: the products whose price in a connected shop differs from yours, with both values. Set the right price once.

After

• Stock is pushed to the channels whose integration sends inventory, so each shop shows what is really available.
• Every price check is kept with its time.

What you have at the end

• Every channel on one stock and one order list.
• Shortages seen once, for all channels.
• The same price everywhere.

Screenshots come from the Otiox demo workspace. Choose Switch to demo in the sidebar to follow along; changes there never touch live data.